Distributor and Broker Partnerships
At Kyanite Mining Corporation, our commitment to quality and customer satisfaction knows no bounds. While we manage direct sales with our U.S. customers, our global operations rely on a network of trusted distributors and brokers. These partnerships are fundamental to our global success, ensuring a smooth, transparent, and efficient sales and fulfillment process worldwide.
The Role of Distributors and Brokers
Our international strategy hinges on the expertise of our distributors and brokers. They are our eyes and ears in their respective regions, providing insights into local customs, regulations, and market dynamics. These partners help us navigate the complexities of international trade and ensure that our customers receive the best service and product possible.
Our brokers are our marketing and business development partners. They identify sales opportunities, help negotiate contracts, and represent us in their countries and territories. They also provide invaluable market insights, help with our promotional efforts, and coordinate trade shows and sales calls. Their local expertise and translation support allows us to focus on providing top-notch technical support, detailed product information, and a seamless customer experience to our international customers.
Many of our distributors maintain local warehousing, where they manage the logistics of storing, shipping, and delivering our products to customers within their countries or territories. This drastically reduces shipping times and allows them to fulfill most customer orders and sample requests with tested and vetted inventory from stock on hand. For larger orders and custom mesh sizes, products ship directly from our warehouses in Dillwyn, VA.
Long-Term Relationships Built on Trust
Through frequent travel for sales calls and trade shows over the years, we've built enduring relationships with our brokers and distributors, many of whom have become close friends. When we’re together, we share meals, exchange stories about our lives and families, and strengthen our bond as more than just valued colleagues—as friends.
Growing Global Presence
Our international business has been growing steadily, with exports now comprising over 50% of our annual sales. In 2023, 54% of our sales came from global markets. Our global success is attributed not only to the quality of our product and company but also to the remarkable distributor and broker partners we're privileged to work with across the globe. They champion Kyanite Mining Corporation worldwide, aid us in navigating the complexities of their respective markets, and are wonderful hosts to boot!
To our distributors and brokers, thank you for being an integral part of the Kyanite Mining Corporation family!